IT Managed Services

IT Managed Services


Magath offers Integrated Managed Services for:

  • Infrastructure Management
  • Application Management
  • Security Operations
  • Cloud Operations
  • Infrastructure Services

Operational excellence and resilience are unsaid expectations from any IT infrastructure. The current business enterprises embraces the digital world and expects its IT infrastructure to be robust yet agile enough to incorporate changes that cater to the market and technology upgrades, at reduced costs. The ability to transform quickly while aligning to larger business goals is of paramount importance.
Besides, running in an ‘always-on-always-available’ mode, clients expect a high degree of predictability in the operational aspect of their IT infrastructure. Embracing automation and open compute is the need of the hour to help realize high returns on mission-critical IT investments.
Our infrastructure services help enterprises design, build, run, and manage their IT infrastructure services in an agile manner that allows for better integration with the existing processes and operations at optimum costs.

We use ServiceNXT™, our next generation integrated Managed Services framework that optimizes IT operations in applications, infrastructure and security domains.
ServiceNXT™ helps:
Improve service and portfolio resilience
Reduce operational costs by up to 40%
Align IT operations to business process performance

Managed services is the practice of outsourcing on a proactive basis management responsibilities and functions and a strategic method for improving operations and cutting expenses.[1][2] It appears as an alternative to the break/fix or on-demand outsourcing model where the service provider performs on-demand services and bills the customer only for the work done.
Our unique approach to Infrastructure Services connects solutions, services and suppliers to implement integrated solutions across the IT supply chain.

  • Cloud Choice
  • Cybersecurity
  • Data Services
  • End-User Services
  • Service Integration

ERP

IT MANAGED SERVICES
IT leaders are at an inflection point in terms of making the right technology investments, delivering value and building a future-ready IT landscape. They are doing all this in an environment where technological heterogeneities and complexities have made it necessary to put in place a wide range of IT services, making cost optimization, reliable and strategic IT operations the need of the hour.
The quality and reliability of our services is guaranteed in terms of service levels. We give you access to leading technical and management expertise, and follow best practices in line with industry standards such as the IT Infrastructure Library (ITIL).

A managed services provider (MSP) is most often an information technology (IT) services provider that manages and assumes responsibility for providing a defined set of services to its clients either proactively or as the MSP (not the client) determines that services are needed. Most MSPs bill an upfront setup or transition fee and an ongoing flat or near-fixed monthly fee, which benefits clients by providing them with predictable IT support costs. Sometimes, MSPs act as facilitators who manage and procure staffing services on behalf of the client. In such context, they use an online application called vendor management system (VMS) for transparency and efficiency.

Our offerings
Data Center Services
Data centers are the foundation where all initiatives that drive business agility and innovation are built upon. Today, enterprise data centers go beyond the usual task of keeping core IT operations running and are paramount to ensuring the success of every transformational IT project. As a result, there is constant demand for greater flexibility, improved asset utilization, and cost-efficiency.
Operations Management
Operational excellence and execution are the cornerstones of any successful enterprise. In the absence of appropriate services that drive operations, any business strategy will fail to yield best results. Our operations solutions take a comprehensive approach to ensure that the infrastructure of your enterprise IT operates as designed while continuously optimizing the output.
Network Management
Today, networks play a crucial role in connecting business applications with customers, partners, and employees. Without access to these applications, businesses cannot function as required. Today’s enterprises demand a robust and secure network to drive collaboration, keep data secure, and remain agile.
Workplace Transformation
Workplace technologies available today have completely changed the way end-users operate. While end-users demand for greater flexibility and personalization at the workplace, enterprise IT is posed with a challenge to maintain control and secure data while meeting the demands of end-users.
Security Services
Security of enterprise assets and data is of utmost importance for any business. With threats growing at an exponential rate, enterprises are looking to move away from being reactive in their response to proactively managing threats. Today’s security initiatives find prominence as enterprises embrace new technologies that help them stay ahead of the competition while reducing the cost of operations.
Magath security transformation services provide enterprises with continuous monitoring of their IT assets for threats, vulnerability management, security operations, and more to ensure that IT infrastructure meets all required industry compliances while mitigating internal and external security risks. Our services include:

  • Cyber Security services
  • SOC services
  • Data Security services
  • GRC services (Governance, Risk and Compliance)
  • Security Assurance services