Operation and maintenance (O&M) activities, which encompass not only technical issues, but also managerial, social, financial and institutional issues, must be directed towards the elimination or reduction of the major constraints which prevent the achievement of sustainability.
Operation and maintenance has been neglected in the past, or been discussed and introduced only after a project was completed. This neglect or delay in applying proper operation and maintenance has adversely affected the credibility of the investments made, the functioning of the services, the well-being of rural populations, and the development of further projects.
Operations and Maintenance Software, you can count on Magath provides world-class software solutions for all sectors organizations with robust facility portfolios.
As a facilities management professional, we know you face a host of challenges every day. Your to-do list is long and you often face obstacles to complete your tasks. These challenges include:
A lack of visibility and reporting across your entire inventory of facilities.
A need to streamline facility operations and provide better customer service
Shrinking budgets coupled with growing deferred maintenance backlogs
Struggles to prioritize capital projects
Information & Systems Management Service
The Office of Information Technology Infrastructure and Operations (ITIO) provides expert guidance and knowledgeable professionals to gather requirements, design and develop plans, and implement and manage customer information technology (IT) needs.
Operations and support capabilities include:
Planning, deployment, and maintenance of network devices and servers
Enterprise network security monitoring and incident response
Local Area Network high-speed data-transfer connectivity to the customer’s data and applications
Wide Area Network services to interconnect the customer’s geographically diverse organization
Courteous and experienced 24/7 Service Desk to answer questions or solve problems using remote desktop assistance
On site desktop/laptop support with 4-year product life cycle upgrades
Government Business Continuity of Operations and Disaster Recovery services
Government and commercial off-the-shelf software installation and technical support
Network printer installation and technical support with toner replacement.
During the life of the system, the Operations and Maintenance Phase is the longest and most expensive as the information system provides the most value to the organization in this phase. After system functionally becomes obsolete, the information system is ready to move to retirement in its final phase, the Disposition Phase.