Performance management includes activities which ensure that goals are consistently being met in an effective and efficient manner. Performance management can focus on the performance of an organization, a department, employee, or even the processes to build a product or service, as well as many other areas.
PM is also known as a process by which organizations align their resources, systems and employees to strategic objectives and priorities.
Recently, the process of performance management has become more formalized and s specialized through the use of computers. Not just in monitoring performance, but also in keeping track of measures, goals, and objectives. Also, computers are instrumental in gathering and collating information from a variety of sources. For example, the Performance Management Process may use information from individual job descriptions as criteria, combined input from 360-Degree Feedback surveys, and a Supervisor Appraisal form. These varied sources are all computer based and the Performance Management System can help collate and organize that information.
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